1. How do I register on the platform?
To register, you need to fill in your personal or company details, verify your email, and accept the auction rules.
2. Is there a fee to participate in auctions?
Yes, a one-time, non-refundable entry fee of €30.00 is required. If you win an auction, this amount will be deducted from the final price.
3. How does automatic bidding work?
You can set a maximum bid limit, and the system will automatically increase your bid until that limit is reached. This allows you to participate without actively monitoring the auction.
4. What happens if I win an auction?
After winning, you must pay the service fee to access the seller’s contact details, arrange payment and pickup, and organize transportation for your vehicle.
5. Can I cancel my bid?
No, once a bid is placed, it cannot be canceled. Please ensure you are committed to purchasing the vehicle before placing a bid.
6. How do I know if a vehicle has a reserve price?
If a vehicle has a reserve price, the auction listing will indicate whether it has been met. If the highest bid does not meet the reserve, the seller may negotiate the final price with the highest bidder.
7. Can I inspect a vehicle before bidding?
No, physical inspections are not available. However, each listing provides detailed descriptions, photos, and condition reports for transparency.
8. What payment methods are accepted?
Payments are typically made via bank transfer. Specific payment instructions will be provided once you win an auction.
9. What if I don’t win the auction?
If you don’t win, your entry fee remains in your account for future use. You can continue participating in other auctions without additional fees.
10. What happens if I don’t complete the purchase after winning?
Failure to complete the purchase may result in penalties, including suspension from the platform. You are required to buy the vehicle at the final bid price.